Chain of Responsibility Awareness Courses

MAEZ Chain of Responsibility awareness courses are built for the realities of running a transport business. Whether you need training for individuals or whole teams, the courses are available on demand — wherever you are, whatever time it is.

What sets MAEZ training apart

• On Demand — Access courses anytime, so your team can learn without disrupting operations.
• Fresh Content — When legislation changes or course concepts evolve, MAEZ updates content at a moment's notice so your team stays current.
• Interactive — No motionless PowerPoint slides read word-for-word. MAEZ invested in a tailored, engaging training solution designed for real teams.
• Targeted Training — Courses are mapped to every role that influences the Chain of Responsibility, because role-specific awareness is what makes a safety system work.
• Competency Based — Whether it's a toolbox talk or a full awareness course, your team is assessed and training records are accessible.
• Customer Driven — MAEZ partners with your business to deliver the training you need, grounded in the safety outcomes that matter to your transport task.

Explore the full range of Chain of Responsibility training options or learn more about how CoR applies to your operation.

MAEZ Principal Consultant and educator Matthew Wragg brings decades of senior management experience from major Australian blue-chip companies, including CSR, Linfox, Salmat, and Harris Scarfe.

His qualifications include a Master's Degree in Logistics Management from Sydney University and a Certificate IV in Adult Education. This combination allows Matthew to blend a careful understanding of safety needs within a transport environment with the commercial thinking required when educating others on the safety aspects of a transport task.

The result is training that speaks the language of operations managers, not just compliance auditors.

This awareness course is designed for any person in a business with a transport function who also carries budget responsibility within the organisation.

Roles this course is typically targeted to

• Board members
• CEO, COO, CFO
• Logistics managers
• Safety managers
• Manufacturing managers
• Plant managers

The course helps executives understand their Chain of Responsibility obligations at a strategic level — what they need to know, what evidence they need to see, and how to make sure the business is ready before audit or enforcement pressure arrives.

See how this fits within MAEZ's broader CoR consulting pathway.

This awareness course is for any person in a business with a transport loading function, including those who influence or have direct responsibility for loading outcomes.

Roles this course is typically targeted to

• Loading managers
• Loaders
• Packers
• Forklift drivers
• Outbound teams and managers
• Inbound teams and managers

Loading decisions can affect safety, scheduling, and legal responsibility. This course gives those roles a clear understanding of what the Chain of Responsibility means for them day to day — and how to report issues before they become incidents.

Learn more about practical CoR training for Australian transport operators.

MAEZ also offers awareness courses tailored to administrative and scheduling roles that indirectly shape the transport task.

Business Administrator Chain of Responsibility Awareness Course

This course is for any person in a business who may indirectly schedule a transport task in an administrative capacity. It covers how administrative decisions — booking windows, documentation, and timing — can create or reduce CoR risk.

Transport Task Scheduler Chain of Responsibility Awareness Course

This course is for any person who schedules or influences a scheduler of a transport task within the organisation. Schedulers sit at a critical point in the Chain of Responsibility, and this course helps them understand their obligations around fatigue, timing, and reasonable schedules.

Under the Heavy Vehicle National Law, schedulers are recognised as parties in the Chain of Responsibility alongside operators, prime contractors, and consignors. Each party has a duty to ensure their activities do not cause or encourage a breach.

For a deeper read on duty-holder obligations, see Chain of Responsibilities: What Australian HVNL Duty Holders Need to Understand.

When you train people, you give them the tools to provide you with an outcome. When it comes to the Chain of Responsibility, you need your people to report issues when they see them — but if they don't know what to look for, they can't report it.

Awareness is the foundation of a working Safety Management System. Without role-specific training:

• Gaps go unnoticed until an audit or incident exposes them.
• Managers lack visibility of the risks sitting inside day-to-day operations.
• Evidence of reasonable steps is missing when enforcement action begins.

MAEZ awareness courses are built to close that gap — competency-based, interactive, and updated as legislation changes.

For operators preparing for regulatory change, see HVNL 2026 Changes and Chain of Responsibility Training Readiness. For executive-level training guidance, visit Chain of Responsibility Training for Executives and Managers.

MAEZ caters to groups as well as individuals. If you need to train a full team — across multiple roles and sites — ask about tailored packages that suit your business needs.

Group packages are designed to be scalable, so whether you're training a handful of loaders or an entire executive team and operations group, the content stays relevant and role-specific.

To discuss your training requirements, contact MAEZ or explore more Chain of Responsibility training options.