Privacy Policy | MAEZ Transport Compliance Advisory

MAEZ's privacy policy explains how we collect, use, disclose, and protect personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). MAEZ respects your right to privacy and is committed to safeguarding the personal information of our customers and website visitors.

We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect, use, store, and disclose personal information. "Personal information" means any information we hold that is identifiable as being about you.

If you have questions about how your information is handled, you can contact MAEZ at any time.

MAEZ will, from time to time, receive and store personal information you enter onto our website, provide to us directly, or give to us in other forms. You may provide basic information such as:

• Your name
• Phone number
• Postal or street address
• Email address

This enables us to send information, provide updates, and process your product or service order.

We may also collect additional information at other times, including when you:

• Provide feedback
• Share information about your personal or business affairs
• Change your content or email preferences
• Respond to surveys or promotions
• Provide financial or credit card information
• Communicate with our customer support team

Any other information you provide while interacting with us may also be collected.

MAEZ collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you. We may also receive personal information from third parties. Where we do, we will protect it in accordance with this Privacy Policy.

MAEZ may use the personal information we collect to:

• Provide you with information, updates, and our services
• Make you aware of new and additional products, services, and opportunities
• Improve our products and services and better understand your needs

We may contact you by telephone, email, SMS, or mail. Where software is the right next step for your business, we may also reference tools such as CoRGuard to support evidence workflows.

We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors, insofar as reasonably necessary for the purposes set out in this policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may also need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of legal proceedings, or in response to a law enforcement agency request.

We may use your personal information to protect the copyright, trademarks, legal rights, property, or safety of MAEZ, www.maez.com.au, its customers, or third parties.

Cross-border disclosure and change of control

Information we collect may, from time to time, be stored, processed in, or transferred between parties located in countries outside of Australia, including but not limited to the USA. If there is a change of control in our business or a sale or transfer of our business, information contained in our databases may be disclosed to a potential purchaser under a confidentiality agreement.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by it. Where we disclose your personal information to third parties, we will request that the third party follow this policy regarding handling your personal information.

MAEZ is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard information and protect it from misuse, interference, loss, and unauthorised access, modification, and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures, we cannot assure you that personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information.

If you would like a copy of the information we hold about you, or you believe that any information we hold is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at mwragg@maez.com.au. We reserve the right to refuse to provide information we hold about you in certain circumstances set out in the Privacy Act.

Making a privacy complaint

If you have any complaints about our privacy practices, please send details of your complaint to:

65 Gaylard Crescent, Redwood Park, South Australia 5097

We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

When you visit www.maez.com.au, we may collect certain information such as browser type, operating system, and the website visited immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site so we can improve our service.

Cookies

We may from time to time use cookies on our website. Cookies are very small files used to identify you when you return to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject them by changing your browser settings. This may prevent you from taking full advantage of our website.

Cookies may also be used to serve relevant ads to website visitors through third-party services such as Google AdWords. These ads may appear on this website or other websites you visit.

Third-party websites

Our site may from time to time have links to other websites not owned or controlled by us. These links are for your convenience only and do not constitute sponsorship, endorsement, or approval of those websites. MAEZ is not responsible for the privacy practices of other websites. We encourage you to read the privacy statements of any website that collects personally identifiable information when you leave our site.

Changes to this policy

We may change this Privacy Policy at any time, in our sole discretion. All modifications will be effective immediately upon posting on our website. Please check back from time to time to review the current version.