Chain of Responsibility Education & Targeted Training

Chain of Responsibility training matters because every person in the transport task must be able to recognise and report safety issues before they become compliance breaches. Under the HVNL, shared responsibility means that untrained team members create exposure for the entire operation. Practical, role-targeted education gives your people the tools to deliver safe transport outcomes and prevents avoidable risk.

If your team does not know what to look for, you face a potential compliance problem before a vehicle even moves. Training builds the awareness that protects your business from enforcement action, fines, and reputational damage.

MAEZ provides the advisory and risk pathway, with Chain of Responsibility training delivered through cortraining.com.au. Where software is needed, CoRGuard supports the Safety Management System evidence workflow.

MAEZ invests in tailored training solutions designed for transport businesses, rather than motionless slide decks read word-for-word. Our approach to education is built around how your team actually works day to day.

• On demand — Access training wherever and whenever your team needs it, for individuals or groups.
• Fresh content — If legislation or training methodologies change, MAEZ updates its content so your team stays current.
• Interactive — Engaging modules designed to keep teams focused and involved.
• Targeted — Training is mapped to specific roles that impact the transport task.
• Competency based — Whether it's a toolbox talk or a full course, participants are assessed and records are kept.
• Customer driven — MAEZ works as your partner to ensure safety in your daily operations.

Explore the full Chain of Responsibility course options to find the right fit for your team.

MAEZ provides targeted courses for every role that influences a transport task. Each course is designed to address the specific decisions, responsibilities, and risks that role creates under the HVNL.

Loader, Loading Manager & Packer Course

For any person in a business with a transport loading function, or those who influence or direct that responsibility. Covers loading decisions that affect safety, mass limits, load restraint, and scheduling.

Body Corporate Executive Course

For leaders who manage teams influencing transport functions and hold budget responsibility. Addresses executive due diligence obligations and the duty to ensure the business manages CoR risk.

Business Administrator Course

For administrative staff who may indirectly schedule or influence a transport task. Builds awareness of how administrative decisions ripple into on-road compliance.

Transport Task Scheduler Course

For individuals who schedule or influence the scheduling of a transport task within the organisation. Focuses on fatigue management, realistic timeframes, and the prohibition on demanding unsafe practices.

For a deeper look at executive and manager obligations, see our guide on CoR training for executives and managers.

Training is just one part of your compliance journey. MAEZ helps Australian businesses turn CoR, Heavy Vehicle National Law (HVNL), WHS, and chartered risk obligations into practical training, advisory, audit, and implementation pathways.

When you need to go beyond education, CoR consulting helps define your risk profile, controls, and Safety Management System (SMS). Where software is needed to support the evidence workflow — handling records, reminders, audits, and corrective actions — CoRGuard steps in to structure your compliance proof.

Training records connect directly into your evidence trail. Completion data, assessment results, and follow-up actions all form part of the proof that your business is managing its CoR obligations.

Learn more about the Chain of Responsibility framework and how it applies to your business.

The training you receive is shaped by experienced professionals who understand the transport industry and the realities of compliance.

Matthew Wragg — Director & Principal Educator

Emma Wragg — Marketing Director & Educator

Our educators bring hands-on transport compliance experience to every course, ensuring the content reflects what operators, managers, and schedulers actually face on the ground.

Ready to get started? Contact MAEZ to discuss training options tailored to your team's roles and risk profile.