Chain of Responsibility Awareness Courses

Chain of Responsibility awareness courses are competency-based, on-demand training modules that help Australian transport operators understand and meet their HVNL CoR obligations. Each course is role-targeted — covering executives, loading managers, schedulers, and administrators — so participants learn the specific duties, controls, and evidence expectations that apply to their position within the transport supply chain.

Courses are assessed and records are kept, giving businesses documented evidence that staff have been trained. For a broader look at how CoR obligations work in practice, see About Chain of Responsibility.

To explore the full range of training options, visit Chain of Responsibility training.

MAEZ Chain of Responsibility awareness courses are designed for individuals and teams across the Australian transport supply chain. Wherever you are and whatever time it is, you can immerse your people in practical, role-relevant CoR training.

Key features of every MAEZ awareness course:

• Industry compliant — content reflects current HVNL and CoR obligations.
• Competency based — participants are assessed and records are kept.
• Visually engaging — built on a tailored interactive platform, not static slideshows.
• On demand 24/7 — access training when it suits your operation.

If legislation changes or awareness priorities shift, MAEZ updates the course content at a moment's notice so your team stays current. Training is targeted to every role that influences the Chain of Responsibility — from executives to loaders, schedulers to administrators.

For readiness ahead of the upcoming HVNL reforms, see HVNL 2026 Changes and Chain of Responsibility Training Readiness.

MAEZ Director and Principal Educator Matthew Wragg brings years of senior management experience from major Australian blue-chip companies including CSR, Linfox, Salmat, and Harris Scarfe. Matthew holds a Master's degree in Logistics Management from Sydney University and a Certificate IV in Adult Education.

This combination allows him to balance a careful consideration of safety needs within a transport environment with the commercial realities operators face every day. That dual perspective — safety rigour and commercial pragmatism — shapes every MAEZ awareness course so that participants walk away with knowledge they can apply on the floor, not just theory.

This course targets any person in a business with a transport function who also carries budget responsibility. It is designed to help executives understand whether their safety system is actually working — a core element of Chain of Responsibility due diligence.

Typical roles include:

• Board members
• CEO, COO, CFO
• Logistics managers
• Safety managers
• Manufacturing managers
• Plant managers

The content focuses on executive-level obligations: understanding corporate culture's role in compliance, ensuring the SMS is resourced and reviewed, and knowing what evidence regulators expect.

For a deeper dive on executive and manager obligations, see Chain of Responsibility Training for Executives and Managers.

This course is for anyone whose work directly influences a transport loading function. Loading controls need evidence, not assumptions — and this course equips participants to understand their role within the broader CoR framework.

Typical roles include:

• Loading managers
• Loaders
• Packers
• Forklift drivers
• Outbound teams and managers
• Inbound teams and managers

Participants learn how loading decisions connect back to mass, dimension, loading, and speed duties under the HVNL, and what records and checks demonstrate compliance.

MAEZ offers additional awareness courses for roles that indirectly or administratively influence the transport task:

Business administrator awareness course

For staff who may indirectly schedule a transport task in an administrative capacity — ensuring they understand how everyday decisions create CoR exposure.

Transport task scheduler awareness course

For anyone who schedules or influences the scheduling of a transport task within the organisation. Schedulers sit at a critical control point: their decisions around time slots, routes, and deadlines can either support safe practices or create unsafe transport pressure.

Each course is competency based, with assessments and accessible records. For the full training catalogue, visit Chain of Responsibility training.

MAEZ caters to groups as well as individuals. Whether you need a single awareness course for a small team or a full suite of role-based modules across your operation, MAEZ can build a package to suit your needs.

To discuss group training options, contact MAEZ and ask about available packages for your team.