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Your Chain of Responsibility Expert | Matthew's Experience & Approach
Meet Matthew, MAEZ's Chain of Responsibility expert with 20+ years in Australian supply chain management at CSR, Linfox, and Harris Scarfe. Practical CoR advice grounded in real operational experience.
Daily fleet activity has to connect back to duties, controls, and review.
Due diligence means knowing whether the safety system is actually working.
Proof that freight promises do not create unsafe transport pressure.
Loading controls need evidence, not assumptions.
Consignors
Role-based Chain of Responsibility controls, evidence, and SMS expectations.
Consignees
Role-based Chain of Responsibility controls, evidence, and SMS expectations.
Loaders
Role-based Chain of Responsibility controls, evidence, and SMS expectations.
Managers
Role-based Chain of Responsibility controls, evidence, and SMS expectations.
Who is your Chain of Responsibility expert?
Two decades of supply chain leadership, not just consulting theory
Your Chain of Responsibility expert is Matthew, MAEZ's principal advisor with over 20 years of supply chain senior management experience across major Australian operations including CSR, Linfox, and Harris Scarfe. He combines a Masters in Logistics with hands-on corporate accountability for CoR, safety systems, and multi-million-dollar logistics budgets — delivering practical advice grounded in lived operational experience, not textbook theory.
Matthew's career includes serving as the former National Logistics Manager for CSR Monier, where he held direct responsibility for national Chain of Responsibility compliance, safety system management, logistics strategy, intelligent systems, and process engineering with a $20 million budget.
His supply chain experience spans:
- Senior logistics and safety roles at CSR, Linfox, and Harris Scarfe
- International experience with NEXT (UK)
- Accountability for CoR and safety outcomes in large, complex businesses
- A Masters in Logistics, plus Exemplar and Cert IV in Training and Education
This combination of academic grounding and operational credibility means every advisory engagement reflects an understanding of how transport businesses actually run — and where compliance controls need to sit to be effective. For more on how CoR duties apply across your operation, see About Chain of Responsibility.
What experience shaped the MAEZ approach?
Inside CSR: building CoR systems from the ground up
While Manager of Logistics within CSR, Matthew established the direction and strategies for national Chain of Responsibility compliance — particularly the systems and reporting structures that CoR requires in today's regulatory framework.
His work at CSR included:
- Leading the design and development of the CoR and Safety Education program
- Investigating multiple CoR breaches and formulating strategy to mitigate future breaches
- Writing policy on numerous CoR processes
- Overseeing technology to support sound Chain of Responsibility safety measures
- Working alongside the National Corporate Safety Team on amendments to CSR's CoR policy, including delivery of the Primary Duty reforms within the organisation
During this period he also managed heavy vehicle investigations and directed CoR programs and reporting, and was recognised as the national expert on CoR within CSR. That inside perspective — building systems under real commercial pressure — is what shapes MAEZ's CoR consulting approach today.
How does Matthew approach CoR breaches and safety culture?
Understanding human behaviour, not just ticking compliance boxes
Matthew's approach to investigating CoR breaches is grounded in an intent to understand human behaviour. Rather than defaulting to blame, he refocused CSR's philosophy toward cooperation and partnership to enhance outcomes within the business.
Having worked in, or collaboratively engaged with, enforcement agencies and industry alike, he has a real-world understanding of the legal, political, and business expectations acting on the supply chain and transport industries.
Because his expertise comes from years of operational management, he takes pride in recognising each client's unique challenges and devising strategies that address them. The combination of deep legal understanding and practical solutions is central to his approach — he works collaboratively to tailor effective, safe, and compliant systems.
What else does Matthew bring to your business?
Beyond advisory: change management, speaking, and training
Matthew's broader experience includes strategic planning, managing organisational change, and performance measurement. He is regularly sought for public speaking engagements and to facilitate workshops, seminars, and training programs.
He has presented at national forums and seminars on the practical approach, safety philosophies, and performance measurement of Chain of Responsibility.
Over the last several years he has brought a simple and genuinely practical leadership style to compliance and safety improvements across more than 50 Australian businesses. Matthew has become instantly recognisable as the Australian authority on Chain of Responsibility, having built MAEZ from humble beginnings into a profitable, respected advisory business.
How does this expertise connect to MAEZ today?
From lived experience to practical training, audit, and implementation
MAEZ helps Australian businesses turn Chain of Responsibility, HVNL, WHS, transport safety, and chartered risk obligations into practical training, advisory, audit, and implementation pathways.
Training
If your team needs foundational or role-based CoR education, Chain of Responsibility training is available to help managers, executives, consignors, loaders, and consignees understand their duties and evidence expectations.
Regulatory readiness
For executives preparing for upcoming regulatory shifts, the HVNL 2026 changes readiness guide offers a practical starting point.
Structured gap review
When you need a structured review of your current controls and evidence, CoR consulting connects Matthew's operational experience to your specific gaps. For insights on using a chartered risk lens to close CoR gaps, see the MAEZ resources on chartered risk and CoR.
Ready to put that experience to work?
Contact MAEZ to get a practical review of the controls, evidence, training, and SMS gaps that matter most to your operation.
Operational message set
Find the gaps. Fix the system. Prove the controls.
MAEZ helps transport operators deal with the compliance risk they already know is there. We help get the Safety Management System in order, protect NHVAS accreditation, reduce fine exposure, and connect training, evidence, and CoRGuard workflows where software is needed.
Find
Identify what is exposed before an auditor or regulator does.
Fix
Build the SMS controls around how the transport business actually runs.
Prove
Use CoRGuard where records, reminders, diaries, audits, and evidence need structure.
Evidence path
From MAEZ advice to a working Safety Management System
Advisory work should leave a practical implementation trail. These examples show how CoRGuard supports records, fatigue and driver diary checks, maintenance, audits, document control, inductions, corrective actions, and evidence review after MAEZ identifies the gaps.
Training records
Connect training completion from cortraining.com.au to evidence and follow-up.
Driver diary checks
Connect fatigue and driver diary review back to manager visibility.
Corrective actions
Turn audit findings, hazards and incidents into tracked actions.
Keep exploring
Related Chain of Responsibility reading
Legacy page
Heavy Vehicle National Law
Heavy Vehicle National Law (or HVNL) The Heavy Vehicle National Law (or HVNL) has like all laws a specific objective, which is; To establish a national scheme for facilitating and regulating the use of heavy vehicles on roads in a way that promotes public safety. Along with managing the impact of heavy vehicles on the
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Chain of Responsibility Audit
A Chain of Responsibility (or CoR) Audit, also known as a Chain of Responsibility Audit is a potent and essential tool to ensure transport related safety in your business. An audit is by definition an inspection of something against a set of standards, and we provide that as an outsourced provider. When it comes to [&h
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NHVAS Accreditation
Since the 1990’s National Heavy Vehicle Accreditation Scheme (NHVAS) has been known as a alternative compliance scheme. It has since evolved as a formal process for recognising operators who have robust safety and other management systems in place. It is also increasingly being used to show compliance with general duty
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Awareness Course
Chain of Responsibility Awareness Course our training Why MAEZ Awareness Courses? On Demand Wherever you are or whatever time it is, imerse yourself into MAEZ Chain of Responsibility awareness courses, whether for individuals or teams, MAEZ can help you today. Fresh Content If the legislation is updated, or if awarenes
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Chain of Responsibility Education
Chain of responsibility targeted training Scaleable Team Training How We Contribute to Your COMPLIANCE Why do you train people? When you train people you are giving them the tools to provide you with an outcome. when it comes to Chain of responsibility, you need your people to report issues when they see them. but if [
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Audit
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Frequently asked questions
Questions people ask about this topic
Who is Matthew at MAEZ?
Matthew is MAEZ's Chain of Responsibility expert with over 20 years of supply chain senior management experience, including roles as National Logistics Manager for CSR Monier and positions at Linfox, Harris Scarfe, and NEXT (UK). He holds a Masters in Logistics and combines academic grounding with hands-on corporate accountability for CoR and safety outcomes.
What did Matthew do at CSR regarding Chain of Responsibility?
At CSR, Matthew established national CoR compliance strategies, designed the CoR and Safety Education program, investigated breaches, wrote CoR policy, oversaw supporting technology, and worked with the National Corporate Safety Team to deliver Primary Duty reforms. He was recognised as CSR's national CoR expert during his tenure.
How does Matthew approach CoR breach investigations?
Matthew approaches CoR breach investigations by seeking to understand human behaviour rather than defaulting to blame. He refocused CSR's philosophy toward cooperation and partnership, drawing on experience working with both enforcement agencies and industry to devise practical, tailored compliance strategies.
What services does MAEZ offer based on Matthew's expertise?
MAEZ offers Chain of Responsibility training, CoR consulting, audit support, and CoRGuard software for Safety Management System evidence workflows. Matthew has delivered practical compliance and safety improvements across more than 50 Australian businesses.
Who should read the Your Chain of Responsibility Expert page?
This page is useful for owner-operators, transport managers, executives, consignors, consignees, loaders, schedulers, contractors, and anyone who influences a heavy vehicle transport task and wants to understand the experience behind MAEZ's advisory approach.